The Canyon
Upsell Trail
Brunch, lunch and steak-night upselling for the La Madre floor. Learn to guide every guest to the dish and the drink they'll talk about all week, and walk out with a bigger tip.
Upselling isn't pushing.
It's hosting.
Guests come up Grand Canyon Drive for a great brunch, a long lunch or a steak night. When you point them to the right thing at the right moment, you're not selling, you're making their visit. By the end of this trail you'll be able to:
A few dollars a guest adds up fast.
Slide the numbers to match your shifts and watch what one good recommendation per guest is worth to you.
That's a latte, a short stack for the table or a crème brûlée to share, one per guest. No hard sell required.
Every visit has four chances to add something great.
Tap each card to flip it and see the move.
Sell it or stall it?
Drag each line into the right zone. On a phone, tap a line, then tap the zone.
Match the move to the table.
Great servers adjust the pitch to the people. Drag each move onto the table it fits best.
Patio 4 · Sunday brunch
Two friends, menus closed. They ordered waters and are catching up in the sun.
Now say it like you mean it.
Tap the mic and pitch the table out loud, the way you would on the floor. We listen for the moves that sell. No mic or too loud in here? Just type it.